Shipping policy
Shipping Policy
Last Updated: August 24, 2026
At Vellarosport, we are committed to getting your order to you quickly and safely. Please review the shipping information below before placing your order.
1. Processing Time
Orders are typically processed within 1–2 business days after payment is confirmed.
During sales, holidays, or periods of high order volume, processing may take slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
2. Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- United Kingdom: 5–10 business days
- Canada: 7–12 business days
- Australia: 7–12 business days
- Other international destinations: 7–15 business days
Please note that delivery times are estimates and are not guaranteed.
3. Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order.
From time to time, Vellarosport may offer free shipping promotions. Any applicable promotion will be clearly displayed on our website.
4. Order Tracking
Once your order has been dispatched, you may receive a tracking number by email.
Tracking information can take 1–3 business days to update after the package has been shipped.
5. Delayed or Lost Orders
If your package appears to be delayed, please allow a few additional business days for delivery.
If your tracking information has not updated for an extended period or your package appears to be lost, please contact us at:
We'll review the shipment and help you with the next steps.
6. Incorrect Shipping Address
Please make sure your shipping information is correct before completing your purchase.
If you provide an incorrect or incomplete address and the order has already been shipped, Vellarosport may not be able to redirect the package. Additional shipping costs may apply if a replacement shipment is required.
7. Customs & Import Fees
For international orders, customs duties, taxes, or other import fees may apply depending on your country's regulations.
Any applicable customs or import charges are the responsibility of the customer unless otherwise stated.
8. Contact Us
If you have any questions about your order or shipping, please contact us:
Vellarosport
📧 support@vellarosport.store
We aim to respond to all customer inquiries within 1–2 business days.